Get Started with EnjoyHQ for FREE!
No credit card required. Get Started.
Start
$0 / month
Includes
- 2 Admin seats
- Unlimited Read-Only users
- Unlimited Research Projects
- Unlimited Uploads: Video, audio, documents, images, attachments.
- Data Visualizations
- Unlimited Transcriptions
- Video Editing Features
- Taxonomy Manager
- Integrations: UserTesting, UserZoom, Slack, Zapier, Trello, Jira, Email, Google Drive, OneDrive, Dropbox, Box, and Zoom
*No credit card required.
Grow
$1,000 / month
Paid Annually
Everything in Start, plus:
- Up to 10 seats
- 3 Premium Integrations
- User management
- Translations (App reviews only)
- Customer segmentation
- Dashboards
- Single sign-on (SSO) (Google, Okta, Azure)
- Data exports (CSV and PDF)
Scale
Everything in Grow, plus:
- Packs of 25 seats
- Unlimited Premium Integrations
- 4 Dedicated Consulting Sessions
- Import API
- Export API
- Personalized Support
A Comprehensive Platform for Modern Product and UX Teams
Massively scalable infrastructure
Undisrupted analytics with 99.9% + uptime
Best-in-class query speed for answers in <0.7 seconds
Full suite of APIs and integrations
Data security and privacy compliance
Trusted by private and public companies all over the world
Frequently Asked Questions
What kind of feedback can I add to EnjoyHQ?
Adding data to EnjoyHQ is easy. From customer support systems to NPS surveys, we are constantly building new integrations. However, If you can’t find the integration you need, you can access our friendly API or add data via spreadsheets or .csv uploads. Here’s a quick video of everything you need to know when it comes to adding data to EnjoyHQ.
What are the different user permission levels within EnjoyHQ?
Admin users can access all of EnjoyHQ's functionality.
Collaborators can access most of EnjoyHQ's functionality, except for:
- Creating, updating and removing: tags, themes, user properties, and custom document/highlight properties
- Delete projects, reports and saved searches created by other users
- Invite and remove other users
- Manage billing settings
Both Admins and Collaborators are paid users within EnjoyHQ - when you signup for a plan, you receive an allotment of user licenses that you can allocate across both Admin and Collaborator permission levels.
Any document or summary that you make public and share can be accessed by an unlimited number of read-only users.
What are data integrations vs. non-data integrations?
A data integration is an integration that stays in sync and continuously updates - systems that continuously store customer feedback such as Intercom, Zendesk, Delighted, and Salesforce are good examples. You pay for each Data integration connected to EnjoyHQ.
Non-Data integrations do NOT continuously sync. Products such as Slack, JIRA, Trello, Zapier, and email forwarding are examples of non-data integrations, and are included in your account at no additional cost.
What is included in the 14-day free trial?
When you start a trial, you have access to all of EnjoyHQ's features - even the Enterprise features. You can also connect unlimited integrations and invite unlimited users during your trial.
Will my data be private and safe?
Yes. Communication between all app components, including connections to the database, the message queue and other internal services happens only within our private network. Communication with all 3rd party systems/APIs is performed over a secure connection. User passwords, access tokens and any other stored information are also encrypted. Read more about our security here.
What can I do with the API?
Our API access allows you to easily push data to EnjoyHQ from your database and other custom sources. You can find everything about our API here. If you still have questions, our engineers are always happy to help. Drop us an email here 👉support@getenjoyhq.com
Can I cancel my account?
You can cancel at any time. You’ll be billed for your current month or year but never again. All your data will be deleted from our systems 14 days after your cancellation. If you decide to start using EnjoyHQ again you will have to add your data sources again.